Acts and Regulations

2011, c.126 - Collection and Debt Settlement Services Act

Section 9.1
Disposition versions

Full text
Record-keeping
2016, c.36, s.1
9.1(1)The following definition applies in this section.
“regulatory authority” means a person empowered by the laws of a jurisdiction to regulate the activities of a collection agency or of a person operating a branch office of a collection agency.
9.1(2)A collection agency or person operating a branch office of a collection agency shall keep books, records and documents that are necessary for the proper recording of its business and affairs and shall keep any other books, records and documents that are otherwise required under this Act or the regulations.
9.1(3)A collection agency or person operating a branch office of a collection agency shall keep the books, records and documents at a safe location and in a durable form.
9.1(4)A collection agency or person operating a branch office of a collection agency shall retain the books, records and documents for a minimum period of seven years after the date of the transaction to which the books, records or documents relate.
9.1(5)A collection agency or person operating a branch office of a collection agency shall deliver to the Director, or to any other employee of the Commission, at any time that the Director or other employee requires
(a) any of the books, records and documents that are required to be kept by the collection agency or person operating a branch office of a collection agency under this Act or the regulations, and
(b) any filings, reports or other communications made to any other regulatory authority.
2016, c.36, s.1